During the Coronavirus crisis, THE SURGERY TEYNHAM will run its services as usual to help and support our patients and the NHS. Patients will be able to access the services contacting the surgery via telephone and ordering medication by writing down the needful and putting them in prescription box that placed at the entrance or email us. Please be aware there can be a delay in answering the phones due to large volume of calls. Thank you for your understanding.
Due to the current Coronavirus pandemic we have had to implement changes in order to keep vital services running for you.
All patients will now be telephone triaged, and seen in the Practice only if deemed necessary by a clinician. This means that all online bookable appointments are suspended until further notice.
Prescription requests are not accepted over the telephone, we encourage those of you with online access to order online, and those without to either post your request or put it through our letterbox at the front of the surgery. We are unable to issue extra supplies of medication or issue medication early.
Routine chronic illness management appointments will be cancelled for the time being. We will endeavour to reintroduce these as telephone appointments in the future, if appropriate. We will contact you by telephone, text or letter to confirm this.
Thank you for your patience.
Call 111 now if you've been:
• To Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• To Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• In close contact with someone with confirmed Coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, Coronavirus infection usually occurs through close contact with a person with novel Coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with Coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected Coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
· Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
· Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
· Avoid touching your eyes, nose and mouth with unwashed hands.
· Avoid close contact with people who are unwell.
See www.gov.uk for guidance and an up to date list of affected areas.
See NHS link for more information.
The Friends and Family test is here, visit www.iwantgreatcare.org to leave feedback
Online appointments available go to www.patient.co.uk/access no more than 3 days in advance 10.30 to 11.00
FOR REPEAT PRESCRIPTIONS, PLEASE REGISTER ONLINE AT
Please click here for CQC Report 2016 Dr Kumar CQC Report for 2016
The Surgery, Teynham
The doctors and staff at The Surgery in Teynham, Kent are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
The named accountable GP is Dr Ravi B Kumar for all patients registered at the practice.
We also offer extended hour appointments on Mondays and Tuesdays from 6.30pm and Improved Access appointments on Mondays from 6pm.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
Extra language spoken: Urdu, Tamil, Sinhala, Hindi and Punjabi
(Site updated 02/06/2020)